New Utility Service
Utility meters are read around the middle of each month. All utility bills are mailed on the last business day of each month and are due by the 15th, after which there will be a late fee of 5% assessed. Payment is required on or before the 20th, and Disconnect Day will be the first business day after the 20th. Once a disconnect order for non-payment has been issued, you will be required to pay the reconnect fee, even if the services has not yet been disconnected. The reconnect fee is $50.00 during regular business hours. The reconnect fee after hours is $100.00, however, please note that the City will only do after hours reconnects until 6:00 pm. Reconnects will resume the morning of the following business day. If disconnected, the full utility bill plus the reconnect fee must be paid in order for service to be reconnected.
Paying Your Utility Bill
You can pay your utility bills at City Hall during normal business hours with cash, check, or money order. There are also drop boxes at the front and back of City Hall that may be used after hours. We also accept Visa, MasterCard, Discover, or American Express. You may pay with a credit card at City Hall or online at https://certifiedpayments.net/index.aspx. There will be a convenience fee added to every credit/debit card transaction. The convenience fee is 2.85% of the charge with a minimum fee of $2.00 per transaction. The City of Odessa provides this service as a convenience only and makes no money from the convenience charges which are paid directly to the credit card processor at the time of transaction.